Where We Started
In 2020, Emily Sims recognized a gap in the rental maintenance industry and founded Teton Property Maintenance to address the many challenges property management companies face. Emily’s vision was rooted in her deep understanding of the industry’s pain points, which she experienced firsthand through her extensive background in property management. She saw an opportunity to create a company that not only offered superior maintenance services but also fostered strong relationships with clients by understanding and meeting their unique needs.
Teton Property Maintenance began as a modest operation, primarily focusing on providing reliable and efficient maintenance services to property management companies. Emily’s commitment to quality and her hands-on approach quickly set Teton apart from competitors. She believed that a successful maintenance company needed to be more than just a service provider; it needed to be a partner that property managers could rely on without hesitation.
In the early days, Emily often found herself wearing many hats, from scheduling and dispatching technicians to personally overseeing the completion of maintenance tasks. Her dedication paid off as Teton Property Maintenance began to earn a reputation for excellence. Clients appreciated the company’s attention to detail, quick response times, and transparent communication. Emily’s leadership and the team’s hard work soon led to a steady stream of referrals, allowing the business to grow organically.
As Teton’s client base expanded, so did its range of services. Emily understood that property managers needed more than just routine maintenance; they required a comprehensive solution that included handyman and remodel services. In response, Teton Property Maintenance diversified its offerings, bringing on skilled tradespeople capable of handling a variety of tasks, from minor repairs to extensive renovations. This adaptability ensured that Teton could meet the evolving needs of its clients and remain a valuable asset in their operations.
A significant milestone in Teton’s journey came in 2022 when Austin Cahoon joined the company’s leadership team. Austin brought a wealth of experience and a fresh perspective that complemented Emily’s vision. His background in business development and operations management was instrumental in streamlining Teton’s processes and enhancing its service delivery. Austin’s strategic insights helped Teton scale its operations while maintaining the high standards of quality and customer satisfaction that had become the company’s hallmark.
Under the combined leadership of Emily and Austin, Teton Property Maintenance continued to thrive. They implemented innovative solutions to improve efficiency, such as adopting advanced scheduling software and investing in employee training programs. These initiatives ensured that Teton’s technicians were not only skilled but also equipped with the latest tools and knowledge to tackle any maintenance challenge.
One of the cornerstones of Teton’s success has been its unwavering commitment to excellence and integrity. Emily and Austin believe that every job, no matter how small, deserves the utmost attention and care. This philosophy is reflected in the company’s meticulous approach to maintenance and remodeling projects. Whether it’s fixing a leaky faucet, painting a rental unit, or undertaking a complete renovation, Teton’s team approaches each task with the same level of professionalism and dedication.
Teton Property Maintenance’s growth has also been fueled by its focus on building lasting relationships with clients. Emily and Austin understand that trust is earned through consistent performance and transparent communication. They prioritize client satisfaction and regularly seek feedback to ensure that Teton’s services continue to meet and exceed expectations. This client-centric approach has resulted in long-term partnerships and a loyal customer base.
Today, Teton Property Maintenance stands as a testament to the power of hard work, vision, and integrity. From its humble beginnings as a small maintenance provider, the company has evolved into a trusted partner for property management companies and homeowners alike. Emily and Austin’s leadership has been instrumental in shaping Teton’s journey, and their shared commitment to quality and customer satisfaction remains at the heart of everything the company does.
As Teton Property Maintenance looks to the future, it remains dedicated to its founding principles. Emily and Austin are continually exploring new ways to enhance their services and deliver even greater value to their clients. They believe that the key to success lies in staying true to their core values while embracing innovation and growth. With a talented team, a solid foundation, and a clear vision, Teton Property Maintenance is well-positioned to continue its journey of excellence for many years to come.